The Virtual Assessment Center is a website specifically for you to manage your assessment needs. It is the control center. Through the website, you are able to schedule assessments and create Job Success Patterns on demand. Assessment results may be automatically sent to whoever the company specifies immediately upon a candidate completing their assessment. The Assessment Center is also the storage repository for all assessment information. Reports may be retrieved at any time. It is very user friendly and allows the company to specify and limit access to assessment information.

Profile Assessments include:

• Step One Survey II®allows the company to measure and determine those applicants who possess the personal character to become an outstanding employee. The SOSII is a pre-employment screening tool for assessing the attitudes of job candidates regarding integrity, responsibility, drug use and work ethic. This is the solution for employers to identify and not hire people who are dishonest, use drugs, are late or ‘‘no-shows’’ and whose work effort is sub-standard.

 

• Customer Service Perspective™ (CSP) Select/train employees for world class customer service. The CSPis a tool for making sure everyone in your company is on the customer service team. Just as a chain is only as strong as its weakest link, a thoughtless remark on the phone or inattention to a customer's needs can result in the loss of business. Everyone needs to be concerned with customer service. Customer Service Perspective measures behavioral characteristics and proficiencies that are key to delivering excellent customer service.

 

 

 

• Profiles Sales Indicator provides a means of selecting people who have the five qualities that make salespeople successful: Competitiveness, Self-reliance, Persistence, Energy, and Sales Drive. It also predicts on-the-job performance in seven critical sales behaviors: Prospecting, Closing Sales, Call Reluctance, Self-starting, Teamwork, Building and Maintaining Relationships, and Compensation Preference. The "80/20 Rule" says that 80% of all products and services are sold by just 20 percent of the salespeople. The PSI helps you ensure your sales force is more effective.

 

• The Profile XT™ is a multi-purpose assessment used for selection, coaching, training, promotion, managing, and succession planning. It is a powerful and dynamic management tool that employs 21st Century technology to put the right people in the right jobs. It may be used to improve Job Match of applicants and employees. The Profile XT measures 20 characteristics in three categories:
• Thinking Style – Cognitive Ability – can the person cope with the mental demands of the position – can they learn the skills
• Natural Behavioral Traits – Will the person be comfortable, use the skills and perform well in the cultural job environment – will they do the job well using their natural strengths
• Occupational Interests – will the person be motivated to do the work over a long period of time