People Management in Project Delivery

Mastery of the people management principles, processes, behaviors and skills essential to effectively manage the team, the stakeholders and the change critical to successful project delivery.

Learning and Application:
• Understand the levels of project management - individual, team and organization.
• Understand the roles and relationships of the Project Manager, Project Team and other stakeholders and be able to competently manage those relationships.
• Understand matrix organizations and be able to competently apply matrix management.
• Understand and apply interpersonal intelligence (ability to deal with others) and intrapersonal intelligence (ability to understand one’s self).
• Understand and be able to competently manage the change associated with the project.
• Understand and be able to instill accountability in the team and stakeholders to assist successful project delivery

Outcomes:
• Highly skilled people mangers managing projects.
• Motivated, collaborative project team.
• Supportive, committed stakeholders.
• Minimal political or personal agendas.
• Acceptance and effective enactment of change.

Skills & Behaviors:
• Using honest, open and concise communication
• Negotiating
• Managing change
• Solving complex problems
• Resolving conflict
• Matrix managing
• Instilling accountability and responsibility
• Displaying political savvy